FAQ

How does the grading system work?

  1. Very old, very yellowed pages with dog ears or tears / faded print/ defaced pages or spine. Possibly gone through heavy use among two or three family generations. Requires a lot of care in handling.
  2. Old with yellowed pages and dog ears / minor markings.
  3. Yellowed pages and minor dog ears. Good condition otherwise
  4. Signs of yellowing, minor spots
  5. Brand new (secret bonus) / Almost brand new

 Why are there price tags from other bookstores?

Being pre-owned books, they tend to have price tags from their previous vendors. We leave them on if removing them may damage your book instead.

Why can't I opt for store pickup for my cart?

Some of our stock are held at our store at #01-07 Bras Basah Complex and are readily available for pick up. However, some others are being kept at our warehouse due space constraints.
Please email staff.evernew@gmail.com, or contact us in advance if you wish us to transfer inventory to do a store pickup (takes around 2 working days to process). We will set aside the books to be reserved under your name for up to 1 week before returning it to our online inventory. Direct cash payment at the store can also be arranged instead.

What are the channels of communication available?

  • Retail store counter: 63381753
  • Messenger (for simple and quick inquiries): www.facebook.com/evernewbook
  • Webstore Matters & Feedback: staff.evernew@gmail.com 
  • Larger Scale Inquiries: inquiry.evernew@gmail.com